Mchael PoncardasThe human factor: Security Control and BehaviourIn today’s world, security is a greater concern than ever before. With the advent of social engineering by malicious actors…4 min read·Dec 13, 2021----
Mchael PoncardasService Design — Customer Journey MapUsing the “Customer Journey Map,” DigitalGov was able to set specific priorities for their Customer Experience (CX) improvement plan.4 min read·Oct 16, 2021----
Mchael PoncardasLaurea Cyber Morning: ECHO Project presentationOriginally published on May 9, 20193 min read·Sep 28, 2021----
Mchael PoncardasInfographics: Data made visualThe information age, fueled by the widespread use of the Internet, has generated a vast amount of data that can no longer be handled by…6 min read·Sep 20, 2021--1--1